Consumer service

Luxury Market

Global Luxury Sales Set To Outpace Pre-Covid Levels This Year

Nusra Nov 12 2021 - 2 min read

The global sales of personal luxury goods is expected to reach $327 billion this year, bouncing back from the crisis with a 4 percent increase, at constant exchange rates, compared to 2019, before the pandemic hit. The largest players in the industry like LVMH, Hermes and Kering have already recovered strongly from the health crisis, pushing ...

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Tata Group

Tata Consumer PAT Rises By 4% in Q2

Indian Retailer Bureau Oct 26 2021 - 1 min read

Tata Consumer Products, which is a subsidiary of the Tata Group, has reported a 4.2 per cent year-on-year (YoY) increase in consolidated net profit to INR 268 crore that does not meet the anticipations of analysts. The firm reported a 9.1 per cent on-year growth in consolidated revenue from operations to INR 3,033.1 crore, which ...

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Hotel Franchise Business

Hotels And The Hospitality Industry Is Driven By Consumer Behaviour And Demand: Aseem Kapoor

Nibedita Mohanta May 15 2019 - 3 min read

India’s rising middle class and increasing disposable incomes has continued to support the growth of domestic and outbound tourism. As per the Ministry of Tourism, foreign tourist arrivals (FTAs) in India increased 19.5 per cent year-on-year to 630,000 in May 2017. FTAs on e-tourist visa increased 55.3 per cent year-on-year to 68,000 in May 2017. ...

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Customer Experience

How Customer Review Can Impact Your Business?

Nibedita Mohanta Apr 05 2019 - 3 min read

The market place is crowded and every day new startups and new brands are joining in the crowded and shrinking the places. Amidst all this competition, it is difficult to keep the customer’s loyalty towards just one brand. So, it has become very important to make the customer feel special and that can be done ...

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Consumer Service

How to Win Consumer Confidence?

Nibedita Mohanta Apr 04 2019 - 2 min read

Transparency has a different definition in the game of engagement! However, for a common consumer, it means knowing not only about the ingredients that go into a product, but also the impact (social, environmental, health) of the product they are buying. Today, the brands need to realize that transparency is not merely about a list ...

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