Service Charges
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Opportunity India Desk Aug 19 2022 - 3 min readThe Delhi High Court said that stay on Central Consumer Protection Authority (CCPA) guidelines will continue and restaurants are free to levy service charges on the food bills till August 31. It also asked the CCPA to move its single-judge bench for vacating the stay on its guidelines restraining such charges at eateries. A Bench ...
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Priyanka Tanwer Jul 26 2022 - 4 min readThe majority of consumers have shown displeasure with the Delhi High Court’s stay on the recent guidelines issued by the Central Consumer Protection Authority (CCPA) prohibiting restaurants and hotels from levying service charge on food bills, a survey by LocalCircles said. Asked about their approach when visiting any restaurant, 70 per cent respondents ...
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Opportunity India Desk Jul 05 2022 - 3 min readThe central government has put a seal on the debate of service charges being legal or illegal as the Central Consumer Protection Authority (CCPA) has come up with a helpline number 1915 for consumers who can complain in case of violation of their rights. The CCPA has issued guidelines to protect consumer interest related to ...
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Opportunity India Desk Jun 03 2022 - 3 min readThe Department of Consumer Affairs (DoCA) held a meeting with restaurant associations and consumer organisations to decide on robust framework to ensure strict compliance by the stakeholders with regard to service charge levied by restaurants and hotels as it adversely affects consumers on a daily basis. The meeting was chaired by Rohit Kumar Singh, Secretary, ...