customer service
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Shahram Warsi Nov 26 2018 - 2 min readThe education industry in the last decade has witnessed a drastic change across the globe as technology has influenced the industry to mold to the situation accordingly. The technology disruption has caused educators to think out of the box in order to provide a service like never before. Pre-recorded tutorials, Artificial Intelligence (AI), and augmented ...
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Sneha Santra Apr 17 2018 - 3 min readWalt Disney once said, “Do what you do so well that they will want to see it again and bring their friends”. Keeping your customers happy and creating love between your company and customers will help scale positive words of mouth. By 2020, 89% of businesses are expected to compete mainly on customer experience; it ...
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Franchise India Bureau Mar 20 2018 - 2 min readIn a funding round led by early-stage venture capital firm pi Ventures, San Francisco- and Gurgaon-based Customer Success Box, an enterprise-based customer management platform, has raised $1 million (Rs.6.5 crore) in a pre-Series. The startup will use the funds to drive growth and for product innovation, the statement said.
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Nibedita Mohanta Dec 18 2017 - 3 min readInvesting in the business is equally important as investing in the employees because they are ones who play in the front foot wearing your brand up their sleeves. Employees are the ones who deal with suppliers as well as with the customers. They are one of the important parts, which form the bridge, which ...