customer relationship
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Sneha Santra Aug 28 2019 - 2 min readTransparency has a different definition in the game of engagement! However, for a common consumer, it means knowing not only about the ingredients that go into a product, but also the impact (social, environmental, health) of the product they are buying. Today, the brands need to realise that transparency is not merely about a list ...
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Shahram Warsi Jun 17 2019 - 3 min readAmong the various buzzwords that exist in the current Indian business ecosystem, technology is successfully redefining and transforming almost every business segments being operated in today’s time. Over the past few years, technology has proven itself to be a boon for entrepreneurs that are willing to grow their small businesses into massive ones along by ...
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Nibedita Mohanta Apr 05 2019 - 3 min readThe market place is crowded and every day new startups and new brands are joining in the crowded and shrinking the places. Amidst all this competition, it is difficult to keep the customer’s loyalty towards just one brand. So, it has become very important to make the customer feel special and that can be done ...
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Sneha Santra May 03 2018 - 4 min readWhile selling a product more often than not, it comes down to the loyalty of a customer towards a brand. Building consumer loyalty from the very get-go is a very important aspect of building a name for your company. Ways to Witness a Marked Improvement Loyalty can be defined as a strong and pure ...
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Sneha Santra Apr 17 2018 - 3 min readWalt Disney once said, “Do what you do so well that they will want to see it again and bring their friends”. Keeping your customers happy and creating love between your company and customers will help scale positive words of mouth. By 2020, 89% of businesses are expected to compete mainly on customer experience; it ...