customer experience management
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Sneha Santra Mar 26 2019 - 3 min readWith the recent inundation of technology, customers are more inclined towards online shopping. Be it e-commerce or food, customers prefer to get things delivered at their doorstep. However, the traditional brick and mortar stores are still relevant and in demand. But, major players are fighting hard to compete with their online counterpart. Thus, it is ...
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Sneha Santra Jul 17 2018 - 2 min readIn today’s competitive business world, it can get a little crowded. You must distinguish and make it stand out from others to build a strong and powerful brand. Below are the key points to set your brand apart from the competition. Tell your story Every successful brand has a fascinating story behind it. One of ...
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Franchise India Bureau Jul 02 2018 - 2 min readThe Kroger Co. and Nuro has announced a new partnership to redefine the grocery customer experience for Americans by piloting an on-road, fully autonomous delivery experience. Together, America’s largest supermarket retailer Kroger and Nuro, maker of the world’s first fully unmanned road vehicle, are working to make the convenience of grocery delivery accessible and affordable ...