How Staff Issues Is Altering the Spa Industry
The spa industry is constantly advancing and discovering new things in the health and beauty segment. According to a KPMG report, the size of India's beauty and wellness market is expected to touch Rs. 80,370 crores by 2017-2018. This includes the beauty products, beauty salon, and spa businesses. The global spa market is also expected to rise at an estimated compound annual growth rate of 5.66% from 2017 to 2021.
Staffing is a key issue in the industry
Staffing is consistently one of the biggest problems emerging in the wellness and spa industry. Spa industry people are unable to find properly qualified staffs, offering satisfactory service to people. This leads to increase the burden on the owner and manager, which affects the sale of the brand.
According to the report, in 2018 an estimated 2.8 million people will be employed by spas worldwide, and an additional 470,000 therapists and spa managers/directors will be needed by the industry in 2020.
Spa needs a makeover
Despite the world going towards modernization, people still are considering spa business as an alternative business opportunity, rather than a full-fledged career option. Experts claim that most of the spa businessman/women stepped into this industry because of their failure in some other businesses.
Changing the image of the industry is the solution to this problem. Franchisors can hold campaigns, informing people about the benefits of working in a spa, wellness, and salon. Partnering with various organizations can attract job seekers, modifying the spa industry.
Staffs are overworked and underpaid
Spa owners need to make sure that they are paying reasonable salaries to their employees. It might depend upon the demographic factor, but it’s essential to pay them accordingly. One should step in their shoes, realizing the energy required to do more than ten massages a day.
Being a strenuous procedure, a lot of times they are underpaid.