The Spa industry would reach $154.6 billion by 2022, according to the report of Global Spa Services Market. Spa services refer to a collective term assigned to various services such as facial, body massage, manicure, pedicure, body treatment and others provided under expert administrations that revitalize the brain and body. To effectively manage their spa and engage with guests, spa directors need mobility and flexibility. With the right mobile apps in hand, a spa director can confidently manage the business, the employees and the guests while simultaneously growing revenues and improving guest service. Below is the list of benefits of mobile technology in the spa industry.
Greater Visibility
Data at your fingertips is the key to making on-the-fly decisions and truly understanding the status of your spa business. A busy spa director doesn’t have time to run back to the desk and run multiple reports; they need actionable dashboards in hand and accessibility wherever they go. Mobile apps for spas offer business Intelligence to inform better decisions. Intelligence visualises your spa business data, giving you access to key performance indicators including revenue and utilisation data.
Simplify Guest Check-In
Spas need a way to efficiently collect crucial guest contact and health information and make it available to the therapists. Mobile apps streamline the intake process and automate the flow of information from the guest to the therapist.
Schedules at Your Fingertips
While in an ideal world the appointment schedule would be set weeks in advance, the reality is that spa schedules are in a continual state of flux. Therapists and managers need to access their schedule for constant appointment updates. When paired with the specialised apps, therapists can pull up guest intake forms to review prior to the start of the appointment.
Connect with Guests
Everyone today is on the go, living and breathing by their mobile phone. Email appointment confirmations are great, but they are likely to get lost in the inbox. Text or SMS appointment confirmations and reminders go right to the guest via their mobile phone.
More Reservations, More Revenue
Guests today expect to be able to book online, whether they’re sitting at their desk or sitting by the pool. They want the instant gratification of being able to reserve online when the inspiration hits them and mobile online booking makes that possible. Online spa booking will be your 24x7 reservationist, always available for bookings. Guests can make appointments anytime and anywhere. You have full control over all of the online offerings while providing a seamless booking experience for the guest. With mobile apps, you can make your spa run more efficiently and connect more easily with your guests. Some IT companies provide a full set of mobile tools that will do just that as well as provide visibility, efficiency and greater opportunities to boost revenue.
